Terms & Conditions PUFFING HOUND.

Welcome to Puffing Hound! By using our website and services, you agree to the following Terms & Conditions. Please read them carefully.

1. Services

Puffing Hound provides professional video advertising services, including creating, producing, and delivering advertising videos for brands and businesses. All projects are subject to these Terms & Conditions.

2. Quotes and Payment

  • All prices for Video Advertising services are provided in NZD.

  • A quote or proposal is valid for the period stated in the document.

  • A deposit may be required before work begins. Final payment is due upon project completion unless otherwise agreed.

  • Late payments may incur additional charges.

3. Project Delivery

  • Puffing Hound will provide timelines for all Video Advertising projects.

  • We will make reasonable efforts to deliver on time, but delays may occur due to client approvals, revisions, or unforeseen circumstances.

  • Final deliverables will be provided in the agreed format (digital files, links, or other specified formats).

4. Revisions

  • The number of revisions included in a project will be outlined in the quote.

  • Additional revisions may incur extra charges.

5. Intellectual Property

  • Puffing Hound retains copyright over all Video Advertising content until full payment is received.

  • Once payment is completed, ownership rights of the delivered video content transfer to the client, unless otherwise stated.

  • Puffing Hound may use completed projects for promotional purposes, portfolio, or social media unless the client requests otherwise in writing.

6. Client Responsibilities

Clients agree to:

  • Provide all necessary materials, information, and approvals in a timely manner.

  • Ensure all materials provided do not infringe on third-party rights.

7. Cancellation and Refunds

  • Projects may be cancelled with written notice.

  • Deposits are generally non-refundable.

  • Refunds for completed work will be at Puffing Hound’s discretion based on project progress.

8. Limitation of Liability

  • Puffing Hound is not liable for any indirect, incidental, or consequential losses arising from the use of our Video Advertising services.

  • While we aim for high-quality results, we cannot guarantee specific outcomes or business performance.

9. Governing Law

These Terms & Conditions are governed by the laws of New Zealand. Any disputes will be resolved under the jurisdiction of New Zealand courts.

10. Changes to Terms

Puffing Hound may update these Terms & Conditions at any time. Updated versions will be posted on this page, and continued use of our services indicates acceptance.